Privacy Policy

1. Who we are

SC FIVE CYBER HOST SECURITY SRL (“Five-Host”) is the data controller for personal data processed through this website and our services. Contact us at support@five-host.com.

2. Data we collect

Account details (name, email, billing information), service and network data required to deliver and secure your hosting, and standard technical logs such as IP addresses for security and abuse prevention.

3. How we use it

To provision and support your services, process payments, prevent fraud and abuse, comply with legal obligations, and communicate important service notices.

4. Legal basis

We process data to perform our contract with you, to meet legal obligations, and on the basis of legitimate interests in operating a secure network. Where required, we rely on your consent.

5. Sharing

We share data only with processors necessary to run the service (for example payment and DDoS-mitigation providers) and where legally required. We never sell your personal data.

6. Your rights (GDPR)

You may request access, correction, deletion, restriction or portability of your data, and object to certain processing. Contact us to exercise these rights; you may also complain to the Romanian supervisory authority (ANSPDCP).

7. Retention & security

We keep data only as long as needed for the purposes above or as required by law, and protect it with appropriate technical and organisational measures.

This page is provided for transparency and does not constitute legal advice. For the authoritative, most current legal documents please refer to your client area.